Soccer808 Privacy Policy — Malaysian User Data Protection
This page explains how soccer808 collects, stores, uses, and protects your personal information as a user of our platform in Malaysia. Please read it carefully before using any of our services.
Effective date: 1 January 2026. This policy applies to all registered users and visitors of the soccer808 website.
Information We Collect from You
When you register or use the soccer808 platform, we collect several categories of information to provide you with a safe, seamless, and relevant experience.
Username, email address, phone number, date of birth, and identification details provided during account registration.
Transaction records in Malaysian Ringgit (MYR), including deposits and withdrawals via local channels such as FPX and digital wallets.
Device type, operating system, browser version, IP address, and language settings used when accessing the platform.
In-platform activity records, including games played, bets placed, pages visited, and active session duration.
Why This Information Is Required
Soccer808 uses collected information solely for legitimate purposes directly related to delivering platform services. We do not use your data for any other purpose without your consent.
- Account management: Processing your registration, login, identity verification, and account balance management.
- Transaction processing: Securely verifying MYR deposits and withdrawals through supported payment channels.
- Platform improvement: Analysing usage patterns to improve the user experience, platform speed, and accessibility on mobile devices.
- Security & fraud prevention: Detecting and blocking suspicious activity, including unauthorised access and fraud attempts.
- Legal compliance: To meet applicable financial and legal compliance requirements in Malaysia.
Soccer808 will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Tracking
The soccer808 platform uses cookies and similar tracking technologies to ensure core platform functionality runs smoothly and to deliver a better experience for you.
Types of Cookies Used
- Session cookies: Used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saving your language and display preferences so you do not need to reconfigure them each time.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform, for the purpose of ongoing improvement.
You can block or delete cookies at any time through your browser settings. However, blocking session cookies may affect the login functionality and your overall experience on the platform.
Data Storage, Security & Third-Party Sharing
Storage & Security
All personal data collected by soccer808 is stored on secure servers with strict access controls. We apply appropriate technical security measures to protect your information from unauthorised access, disclosure, alteration, or destruction.
Your data is retained for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. Once the retention period has ended and there are no ongoing legal obligations, the data will be securely deleted or anonymised.
Third-Party Sharing
Soccer808 does not sell, rent, or disclose your personal information to any third party for marketing purposes. Information is only shared in the following circumstances:
- Payment service providers that process your MYR transactions — only the information necessary to complete each transaction is shared.
- Competent authorities in Malaysia when required by law or court order.
- Third parties that support the technical operation of the platform, bound by strict confidentiality agreements.
All third parties working with soccer808 are required to uphold data protection standards equivalent to or higher than our own. Your information will not be used by them for any purpose beyond what has been agreed.
Your Rights as a User & How to Contact Us
Rights of Access, Rectification & Erasure
As a soccer808 user, you have the following rights regarding your personal data:
- Right of access: You have the right to request a copy of the personal information we hold about you.
- Right to rectification: If any of your information is inaccurate or out of date, you have the right to request a correction. Basic details such as your email address can be updated directly through your account settings.
- Right to erasure: You may request the deletion of your account and personal data, subject to applicable legal retention requirements.
- Right to restriction of processing: Under certain circumstances, you have the right to request that we restrict the processing of your data while a complaint is being resolved.
Privacy Policy Updates
Soccer808 reserves the right to update this Privacy Policy at any time. You will be notified of any material changes via a notice on the platform or to your registered email address. Continued use of the platform after the effective date of such changes constitutes your acceptance of the updated policy.
For any enquiries regarding this privacy policy, your data rights, or to submit an access or deletion request, please contact us at: [email protected]. You may also refer to FAQ page our FAQ page for general guidance on using the platform.